Privacy Policy

Fair Usage Policy

The Customer acknowledges and agrees that the expression “unlimited usage” (or similar expressions) used in advertising for our VOIP Services refers to the time allowed for the VOIP Services based on intermittent use. The Customer further acknowledges and agrees to use our Service plans for normal voice or fax calls and will not employ methods or devices to take advantage of them by using the voice or fax Services excessively or for means not intended by Airvoi. We reserve the right to either (a) immediately suspend your Service and offer you an alternative call plan; or (b) terminate your Service, if we determine, in our sole and absolute discretion, that your use of the Services is, or at any time was, inconsistent with normal residential usage patterns or you exceed the fair usage limits set out below. Capitalized Terms used in this Fair Usage Policy have the same meanings ascribed to them in our Terms of Service

Fair Usage Limits

Calls included in Airvoi unlimited calling plans have a maximum call duration of four (4) hours per call, after which time the call will be disconnected.

Airvoi unlimited calling plans are subject at all times to a limit of 3000 minutes in aggregate during each monthly billing cycle for outgoing calls. Usage in excess of this limit will result in violation of this Fair Usage Policy. Airvoi to Airvoi calls are excluded from this policy.

Any usage over the limits described herein will result in the Customer being charged applicable overage fees.